Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and fix slow garage door movement within a single service visit. Slow movement is often caused by worn rollers, lack of lubrication, or spring tension issues. Our technicians arrive with fully stocked vehicles to handle 95% of repairs on the spot. For emergency situations, we guarantee arrival within 2 hours and will have your door operating smoothly as quickly as possible.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement typically results from: worn or damaged rollers creating friction, inadequate lubrication on tracks and hinges, spring tension issues (springs losing tension over time), opener motor problems, bent or misaligned tracks, or cold weather affecting lubricants. Regular maintenance prevents most of these issues. We recommend annual tune-ups to keep your door operating at peak performance.

Question 3

Do you offer financing for new contemporary door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options to make contemporary door installations affordable. Options include 0% interest for 12 months on approved credit, low monthly payment plans, and no money down options available. Contact us for a free quote and we'll discuss financing options that fit your budget.

Question 4

What is included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all parts and labor on installations and repairs. This includes springs, cables, rollers, hinges, panels, openers, and all other components we install or repair. If anything fails due to workmanship or part defects, we'll fix it at no additional cost.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. However, if you use your garage door heavily (more than 4 times daily), semi-annual service is ideal. Regular maintenance extends door life, prevents costly emergency repairs, and ensures safe operation.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our master technicians are trained to service all major garage door and opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Amarr, Clopay, and more. We also carry universal replacement parts for older or discontinued models.

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